Shipping Information

Shipping

All orders placed with 3 Day, 2 Day or Next day air shipping by 1:00 PM EST ship the same day. Air orders placed after 1:00 PM EST ship the next business day. All ground orders are guaranteed to ship within one business day. ( Time in Transit Map )

         Fruit: Please remember all fruit gifts have shipping restrictions.

  • Monday through Wednesday standard and next day air shipping are the available options.
  • Thursday Next Day air is the only option
  • There is no shipping of fruit on Friday.(We do not offer Saturday delivery on Fruit)
    (All fruit orders placed on Thursday and Friday via "standard" ground will be shipped on Monday.)
*During the Holiday Season, please add 1 - 2 additional shipping days to ensure your gift will arrive on time. Thank You for your patronage!

Wine Baskets

Wine Basket shipments require an adult signature. The recipient must provide valid state ID stating they are at least 21 years of age. No wine basket delivery will be left without signature. GiftBaskets-2-Go is not held responsible for any shipments returned to us because valid ID was not provided. If GiftBaskets-2-Go has to reship the order, the customer will be charged for additional shipping fees. For further information, please call 866-917-3740.

Due to state restrictions, we cannot ship gift baskets containing wine to the following states: AL, AR, DE, KS, KY, MD, ME, MS, MT, NJ, OK, PA, RI, SD, TN and UT. All wine shipments must be signed for by an adult over 21.

Claims & Returns

All damage claims, discrepancies and late delivery claims must be made within 3 business days of the gift being received. There will be No exceptions to this policy. If a gift arrives damaged or there is a discrepancy GiftBaskets-2-Go will make every effort to resolve the issue in a timely manner and to our customer's complete satisfaction. Credits and or refunds will be at the sole discretion of GiftBaskets-2-Go and will only be issued if damaged gifts or discrepancies can be verified by the carrier. If your customer disposes of the gift before we can verify the damages/discrepancy we will not issue any refund. All claims must be issued in writing by fax or e-mail. Claims will not be accepted via the phone.

If for any reason the recipient or purchaser is unhappy with a gift they may certainly return it.

  1. If the gift is simply not wanted, or the customer is not satisfied they may ship it back to us at their own expense and receive a partial and in some cases a full refund. The refund is based on the gifts perishability and condition upon being returned. The gift must be unopened and un tampered with.
  2. If the gift is damaged or we have made an error: We will call tag the original gift and either ship a new one or refund the gift in full. However if we can not call tag the gift no refund or credit will be offered. Retrieving the gift is the only way we have of verifying the damages and placing a claim with UPS.
In the event a carrier returns a gift due to being refused, a bad address being supplied or non availability of a recipient all shipping charges assessed by the carrier will be added to the members bill and the member will be charged a 20% restocking fee. Shipping charges usually consist of shipping to the recipient, shipping back to GiftBaskets-2-Go and any address correction fees.

Holidays/ Closures

Please take note that we are closed and no shipping will occur on the following days. All orders due to ship on these days will ship the next operating business day.
  • May 23rd and May 26th, 2008
  • July 3rd and 4th, 2008
  • August 29th, 2008
  • September 1st, 2008
  • November 27th and 28th, 2007
  • December 24th, 25th and 26th, 2008
  • December 31st, 2008
  • January 1st and 2nd, 2009

At GiftBaskets-2-Go we proudly help you find gift basket ideas for all of the following special occasions:  holiday, christmas, corporate events, new baby, valentine's day, birthday, college graduation, easter, weddings, get well, housewarming, mother's day, thank you, romantic, sympathy, college student and care gifts for someone away from home the first time...or any time.  We have a wide variety of gift baskets with products of all  types including: gourmet, meat and cheese, chocolate and candy, coffee and tea, gourmet cookies, nuts, fruit, organic fruit, for her, for him, for pets, for new baby and young kids, books, games, unique gits, luxury gifts and plush toys.

Accepted Credit Cards

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CustomeSupport@GiftBaskets-2-Go.com
(866) 917-3740